articles articles helpful forms helpful forms

Maintenance of Commercial and Residential Properties

CURRENT CUSTOMERS - CLICK HERE TO SEND A MAINTENANCE REQUEST VIA EMAIL!

RESPONSIVE, QUALITY WORKMANSHIP & GOOD VALUE!

Pyramid has a maintenance department to ensure the timely handling of customer's repairs. Our customers include community associations, condo owners, building owners & tenants...We are your available maintenance resource!

WE PROVIDE SEVERAL MAINTENANCE OPTIONS:

  • Preventative Maintenance - stop costly repairs before they occur by scheduling monthly, quarterly, semi-annually maintenance of items.
  • Routine Maintenance - call us to fix that nagging repair.
  • Emergency Maintenance - We are on call 24hrs - 7 days a week to help you! All maintenance calls or emails are entered into our software. This maintenance tracking system ensures no job gets overlooked. Additionally, it helps our staff spot recurring maintenance problems so they can advise you on how to fix problems permanently.
  • Fielding maintenance calls, searching for & supervising vendors may not be the best use of your time. Our service often increases resident & tenant satisfaction, reducing turnover.
  • Tasks Handled:

    • Call Center & Dispatching
    • Work Order Reports Detail Maintenance Requests
    • Project Supervision

    Communication & Control:

    • You receive work order reports by e-mail to review and approve
    • You choose vendors and dispatching procedures
    • You set dollar thresholds for work to be completed with / without your approval

    Jobs we handle:

  • Painting - touch ups, ceilings, walls, interior & exterior - some jobs have an 8 yr guarantee.
  • Cleaning - cleaning contracts, carpet cleaning, moping & windows.
  • Grounds Maintenance - lawn cutting, litter pick up, sweeping.
  • Masonry Repairs - fix loose walkways & steps, re-point stone & brick work.
  • Plumbing Repairs - leaky faucets, toilet trouble, hot water heaters.
  • Electric Repairs - change light bulbs, replace light fixtures, add electrical outlets.
  • Carpentry - replace rotted wood, rebuild decks & railing And More!
  • Fees: hourly charges + materials or a quoted project cost.


  • CALL FOR DETAILS - SATISFACTION GUARANTEED! If a repair is not completed correctly, we will come back to make it right!

    STAFF:

  • Maintenance Director - has over 30 years of facilities maintenance experience and special expertise in HVAC.
  • Maintenance Administrator - Dispatcher - coordinates your maintenance request.
  • Handymen - fix your problem Licensed, Insured, Uniformed & Courteous.


  • Connecticut Department of Consumer Protection Home Improvement Contractor Registration No.574817.