| 3 Unique Ways We Solve Property Management Problems Managing your property successfully can face many challenges! Whether you’re a member of a Condo Association Board or a commercial property owner, frustrating property mgmt problems include:
- Workload increasing
- More time required
- Facility breakdowns & recurring maintenance problems
- Increasing expenses or wasting money
- Income getting squeezed
- Unhappy owners or tenants
- Increasing vacancies
- Increased difficulty collecting past due monies
There IS a better way.You should not have to get overloaded with the day-to-day issues. Depending upon your management in place, you should be able to direct the manager, but let them do their job. An appropriate balance! You want a property manager that is professional, knowledgeable, educated on the issues… an expert trained in the operations of a property like yours.
When You Have a Need...
At Pyramid, we solve problems with 3 key ingredients in our unique formula for effective & easy property mgmt. The right mgmt plan and tools require less work and time for you, make your job easier AND make your owners and tenants happier! We also have flexible service options built to meet your needs. “We’re On It!” and here to help you…
1. GREAT PEOPLE
Less work & time required for you to manage your property. Your property mgmt success begins with our pros that are committed to the industry, know their job and get it done. We choose only the best screened employees for our team. We train & test to meet the highest industry standards (both CAI and IREM) and conduct monthly “Lunch & Learn” training with experts so we remain sharp.

Problems we solve:
- Unresponsive communication
- High operating expenses & budget overruns
- High past due collections
- Increasing utility expenses
- Recurring maintenance problems
- Construction & structural projects
- Poorly managed onsite staff
2. GREAT COMMUNICATION
Nothing’s worse than being “caught by surprise.” Keeping you and your owner & tenants informed avoids unwanted surprises. We provide up to 10 real-time online communication tools such as monthly statements with online payments, expense & maintenance tracking, and other financial mgmt tools. Condo Associations also get a customized community website, calendar and newsletter for the community. You’re better able to stay informed anytime you need and effectively monitor your property’s mgmt.

3. GREAT REPORTING
Clear View” Property Mgmt A Pyramid exclusive online property mgmt toolbox includes all the tools you need to monitor and manage your property easily and stay informed. You get better info at your fingertips to stay informed in real-time. You get more effective admin control of your budgets & expenses so you can make better, informed decisions.
HAPPY OWNERS & TENANTS Life is easier! Effective property mgmt greatly reduces complaints from owners and tenants. You get recognized for competent leadership, keep your property
well-maintained and in top shape, all while keeping expenses in-line and under control.
Property Types we manage:
- Community Associations (condominiums, co-ops and home owner associations)
- Commercial Buildings (strip centers, office, industrial, mixed use and multi-family)
- Single Units (family homes & condo units)
Management Service Options to Fit Your Needs:
- Value Plan Mgmt – We provide a focused list of essential services on a fixed budget. 80% of Value Plan users save 20% or more on their annual costs. You can expand services as needed. Best for the needs of smaller properties.
- “Hands On” Mgmt – We provide more dedicated Mgr time on fixed payment. Best for the needs of larger properties.
Professional Certification – Training – Problem-Solving:
- Smart People - We hire property managers & staff who have a background in buildings and real estate
- Nationally Trained & Certified - All managers complete a national training and certification program - for example some managers choose Community Association Institute's (CAI) Certified Manager of Community Associations CMCA or the Institute of Real Estate Management (IREM) for commercial property managers.
- Continuing Education - Including those required educational courses sponsored by CAI's Connecticut Chapter and IREM courses
- In House Training Program - Lunchtime Q&A Series – We invite expert guests such as lawyers, accountants, insurance professionals, architects and engineers to our office to discuss the latest techniques and lessons learned with our staff
- Learn from Experience - Property management "best practices" and commercial and investment real estate techniques are kept current thru memberships to organizations like the Institute of Real Estate Management (IREM)
- Team Problem Solving - Our people meet with structural, maintenance, finance, brokerage and management experts to collectively solve your problems.
For Condo Association Mgmt Services: Craig Leppla - New Business Development (203)359-8797
For Commercial Property Mgmt Services: Russell Munz - COO (203)359-8797 or (203)391-6825
Connecticut Department of Consumer Protection / Community Association Manager License No. 367 |